Tuesday, June 9, 2009

Iphone activation Issues

During Iphone activation, there might be some issues or technical difficulties that you may come across. Below are few issues that you may encounter during the entire activation process. Possible solutions were provided and it can be applied on which ever situation you are currently in. These are just recommended solutions, you can perform the troubleshooting steps in ramdom.


Problem: Unable to download Itunes
Solution:
- Check if your computer meets the system requirements Refer to www.apple.com/itunes/download .
- Make sure you are connected to internet
- Try using a different PC


Problem: Iphone not detected in Itunes

Solution:

- Make sure USB cable is firmly connected on the Iphone and on the USB port of the computer
- Try to unplug and plug back the USB cable on a different USB port
- Check your Itunes version, make sure it is always updated. You can visit Apple website www.apple.com/itunes/download to get the latest version.
- Try to uninstal and reinstall itunes
- Try another computer


Problem: SIM card not supported error message/ SIM pin is enabled / No sim car installed

Solution:

- Make sure you are using the recommended SIM by your service provider
- Make sure sim pin is disabled ( if there is any disable it first by inserting it on a different handset)
- Try using another sim card in the Iphone
- Try using another computer

1 comment:

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