Saturday, June 13, 2009

Iphone is unable to connect to home wireless network

Below are some basic troubleshooting for Iphones that cannot connect to a home wifi / wireless network. But before doing any of these steps make sure you ahve your credentials such as your password


1. Switch off and on your wireless modem

2. After the modem turns on, confirm that your other devices such as laptop or other desktop are able to connect to internet using your home wifi

3. On your Iphone clear the cache, cookies and history by pressing the following :

Settings>Safari>clear cache,clear history,clear cookies

4. Perform reset network settings on the iphone by going to :

Settings> General> Reset> Reset network settings> Hit the reset network settings button in red

5. When the iphone turns on, go to settings> wifi > turn on wifi

6. Look now on the "choose a network "tab and press your home wifi network name

7. Enter your password and press on join

8. To make sure you are connected to wifi, check the top left cormer of your Iphone if you see the wifi symbol ( looks like a fan, 3 arching line highlighted in blue

9. Tap on safari to check internet is working


In case these steps would not work for you, try the following:

- If issue is password related, call your router vendor or wireless internet provider
- If possible, check if other iphones are able to connect to your wifi
- Worst case scenario, try connecting your Iphone to public hotspots. If it still does not work , send your Iphone to your service center to have it checked

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